Here are 5 phrases you should NEVER say in Sales!
There are certain phrases which will make or break a deal.
With over 1000 deals closed, I want to teach you what to say instead...
1. Let me give you a discount.
Discounts devalue your work.
If you want to give a discount, do this instead:
'We do reward loyalty, therefore, if you sign for 6+ months, we will give you a special rate with 10% off.'
2. Not sure you can afford it.
Never assume anything in Sales.
Instead, ask this:
What is an investment you have set aside for a project like this one? (it will give you an idea of their estimated budget).
Next one is shocking.
3. I have the best product.
How do you know?
And...
No one cares! - Tell them about tangible benefits instead.
- What do they stand to gain from working with you?
4. We can start when you want.
Clients prefer to be guided with precision.
Choose a few dates and make a suggestion! Save this:
- 'Hey James, once payment is processed, we will begin work on Monday.'
5. You are not right!
Please stop arguing with buyers.
Instead agree with what they say and make a suggestion on your side.
This way, their defensive barriers
go down, and now you can find common ground!
Want to start making money with your luxury brand? - Check out our best-selling brand building book here
Robert & Alek
CEO Sphere
